An order cancellation request is accepted if submitted within the initial 24 hours of placing the order. You should contact our customer support team through the email provided in the website's footer to request the cancellation. Once this 24-hour period elapses, the order becomes locked for processing and cannot be canceled.
Refund policy for canceled orders:
You have a 7-day window from the arrival date to provide photographic evidence of damaged or broken items for a refund. If more than 7 days have passed since you received the item, we regret that we cannot offer a refund or exchange.
For any post-order inquiries, please reach out to us at fomazo.store@gmail.com for the best assistance!